Kaltimber Price Promise

At Kaltimber, we believe premium reclaimed Ulin should come with fair and transparent pricing.

If you find a comparable offer for reclaimed Ulin decking, flooring, ceiling, panelling or architectural hardwood products, we are happy to review it.

Our Price Promise applies in two situations:

1. Before You Purchase

Already received another quote?

Send it to us before confirming your order. If the product is genuinely comparable, we will review the offer and do our best to match it.

To compare fairly, the quote must include similar:

• Wood species: reclaimed Ulin / ironwood

• Product type and profile

• Dimensions and quantity

• Grade and finishing level

• Moisture condition / kiln drying if applicable

• Legality and sourcing standard

• Delivery terms and location

2. After You Purchase

If you have already purchased from Kaltimber and later find the same product offered at a lower price, contact us.

If the competing offer is genuinely comparable and valid, we may offer a credit, refund difference or commercial adjustment depending on the case.

What Counts as Comparable?

A cheaper product is not always the same product.

Our Price Promise only applies when the alternative offer is equivalent in material, quality, legality, processing, service and delivery conditions.

We do not compare Kaltimber reclaimed Ulin products with:

• Unknown species

• Fresh-cut or non-reclaimed timber

• Lower-grade timber

• Non-legal or unclear-source products

• Different dimensions or profiles

• Unprocessed rough timber

• Temporary promotions, clearance stock or liquidation offers

• Products without warranty or clear supplier responsibility

Our Promise

We do not promise to be the cheapest supplier in every situation.

We promise to offer strong value for premium reclaimed Ulin: legal sourcing, reliable production, careful grading, product traceability, responsible business practices and fair pricing.